Senior, Product Manager

POSITION SUMMARY

TriVoca Health is seeking an experienced Senior Product Manager to lead the strategy, evolution, and execution of our research technology portfolio. This role will oversee core SaaS platforms for qualitative and quantitative research while helping define and build the next generation of products supporting healthcare market research, panel management, participant engagement, and AI-enabled research workflows and data management.

This is an opportunity for a hands-on product leader who enjoys solving meaningful customer problems, translating business strategy into scalable product solutions, and working closely with engineering, research operations, and commercial teams. 

The Senior Product Manager will own products from discovery through delivery, balancing customer needs, technical feasibility, regulatory requirements, and business priorities. Success in this role requires strong product thinking, customer empathy, analytical decision-making, and the ability to thrive in a fast-paced environment where innovation and execution go hand in hand.

JOB RESPONSIBILITIES

Product Strategy and Vision

• Own the product vision, roadmap, and prioritization for TriVoca’s research technology portfolio.
• Partner with executive leadership to define product strategy aligned with company growth objectives.
• Identify market opportunities, emerging technologies, and customer and client needs to guide future product investments.
• Balance customer value, technical feasibility, and commercial objectives when making product decisions. 

Product Discovery and Customer Insights

• Conduct customer discovery with clients, research teams, and internal stakeholders to continue to refine products and identify unmet needs.
• Translate customer and client insights and feedback into product opportunities.
• Develop business cases and prioritize initiatives based on customer impact, ROI, andstrategic value. 

Product Delivery

• Lead products through the full product lifecycle—from discovery and requirements through launch and continuous improvement.
• Own product requirements and execution for all platform products as well as client-specific products. 
• Partner closely with Engineering and Operations to deliver high-quality releases.
• Coordinate release planning, testing, rollout, and adoption activities.
• Measure product success through defined KPIs and continuously optimize performance. 

Platform Innovation

• Drive innovation across existing research platforms and future research-support technologies.
• Help shape next-generation of capabilities supporting panel management, recruitment, participant engagement, workflow automation, and AI-assisted research.
• Evaluate emerging AI capabilities that enhance research productivity and customer outcomes. 

Cross-functional Leadership

• Partner with Sales, Marketing, and Operations to support product launches and customer adoption.
• Present product vision, roadmap updates, and feature priorities to executive leadership and stakeholders
• Foster a customer-centric product culture.

QUALIFICATIONS

• 5+years of experience in Product Management, Product Ownership, or similar product leadership role.
• Healthcare market research and technology experience.
• Demonstrated success managing SaaS products through the full product lifecycle.
• Experience partnering closely with software engineering teams.
• Strong experience writing product requirements, user stories, and defining product roadmaps.
• Proven ability to prioritize competing initiatives using customer insights, business value, and technical considerations.
• Excellent analytical, communication, and stakeholder management skills.
• Experience using product analytics and customer feedback to guide decision-making.
• Comfortable working in a fast-paced, ambiguous, and evolving environment. 

PREFERRED QUALIFICATIONS

• Experience with qualitative research platforms, survey platforms, communities, or panel management technologies.
• Familiarity with participant recruitment, healthcare professional panels, or patient engagement solutions
• Experience incorporating AI capabilities into existing platforms.

WHO YOU ARE

• You think like an entrepreneur and enjoy the problem-solving space.
• You’re equally comfortable discussing customer problems with researchers and technical architecture with engineers.
• You’re curious, analytical, and driven by solving meaningful customer challenges.
• You embrace experimentation, use data and customer feedback to inform decisions, and aren’t afraid to challenge assumptions.
• You’re excited about the intersection of healthcare, research, and AI, and how technology can improve the way insights are generated and applied.

ABOUT TRIVOCA

TriVoca Health brings together the voices that drive healthcare to capture data with quality, compliance, depth, and simplicity. We bridge the lived experiences of patients, the clinical expertise of practitioners, and the objectivity of researchers to guide health decisions that truly make a difference. In a world full of noise, identifying audiences to participate meaningfully demands intention and expertise. We create an environment where alignment happens, barriers fall away, and confident decisions emerge. TriVoca harnesses the voices of healthcare to turn complexity into clarity. From regulated data capture to in-market performance, our human-centric approach ensures solutions are tailored to meet the needs of modern healthcare organizations and agencies. Our team of experts knows how to connect researchers to the right patients and healthcare professionals and to leverage the latest technology to provide actionable data when it's needed.

https://trivoca.com/

Job Type: Full-time, Exempt

Compensation: $140,000-$155,000, based on experience

Benefits: Medical, dental, and vision insurance, PTO, holidays, 401k