Director / Senior Director, Product Management

We are seeking a visionary and experienced product leader to join our executive product team as Director / Senior Director of Product Management. This is a critical leadership role responsible for shaping and executing the overarching product strategy across key Stax payment solutions, including payment processing, gateway services, and emerging product areas. You will be instrumental in driving innovation, fostering a culture of excellence, and mentoring a team of talented product managers. Your broad and deep expertise in the payments ecosystem will be pivotal in guiding Stax through its next phase of growth and market leadership.

Responsibilities 

• Shape and Champion Product Vision & Strategy: Develop, articulate, and champion a compelling long-term product vision and strategy for Stax's core payment offerings and new initiatives, ensuring alignment with the company's overall strategic objectives and market opportunities.
• Lead Strategic Initiatives: Identify, define, and lead high-impact strategic product initiatives from conception through execution, working closely with the CPO and other executive stakeholders to drive significant business outcomes.
• Drive Market Intelligence & Opportunity Analysis: Continuously analyze market trends, competitive landscapes, regulatory changes, and emerging technologies within the payments and FinTech space to identify new opportunities, potential threats, and areas for differentiation.
• Oversee Product Portfolio & Roadmap: Guide the development, prioritization, and execution of the product roadmap across multiple product lines, ensuring resources are allocated effectively to achieve strategic goals and deliver maximum customer and business value.
• Team Leadership, Coaching & Mentorship: Build, lead, and mentor a high-performing team of product managers. Foster their growth and development through coaching, guidance, and by creating an environment of learning and innovation.
• Executive Stakeholder Management & Cross-Functional Collaboration: Partner closely with senior leadership across Engineering, Sales, Marketing, Operations, Risk, and Finance to ensure cohesive product strategy, seamless execution, and successful go-to-market launches.
• Champion Product Excellence & Best Practices: Establish and promote product management best practices, processes, and frameworks within the team and the broader organization to enhance efficiency, quality, and impact.
• Represent Stax Product Leadership: Act as a key product evangelist both internally and externally, articulating Stax's product vision and value proposition to customers, partners, and industry stakeholders.
• Drive Business Impact & Measure Success: Define key performance indicators (KPIs) for your product portfolio, monitor performance, and leverage data-driven insights to optimize product strategies, drive adoption, and achieve revenue and growth targets.

• Extensive Product Leadership Experience: 10-15+ years of progressive product management experience, with at least 5-7+ years in a product leadership role (Director-level or equivalent) managing and mentoring product managers. (Adjust years based on whether you lean more Director vs. Sr. Director).
• Deep Payments Ecosystem Expertise: Proven, in-depth knowledge across multiple facets of the payments landscape, including payment processing (acquiring, issuing), payment gateways, card network operations, risk management, compliance (PCI DSS, etc.), tokenization, alternative payment methods, and emerging FinTech innovations.
• Strategic Vision & Execution Prowess: Demonstrated ability to define and drive product strategy at a portfolio level, translating complex market and technology trends into a clear vision and actionable roadmaps that deliver measurable business results.
• Proven Team Builder & Mentor: Track record of successfully recruiting, developing, and leading high-performing product teams, fostering a collaborative and growth-oriented culture.
• Exceptional Cross-Functional Leadership: Ability to influence and collaborate effectively with senior executives and leaders across all functions, building consensus and driving alignment towards common goals.
• Strong Business & Financial Acumen: Deep understanding of SaaS business models, product P&L, and the financial drivers of a payments business. Experience developing business cases and managing product investment.
• Outstanding Communication & Presentation Skills: Superior ability to articulate complex concepts clearly and persuasively to diverse audiences, from engineers to executive leadership and external partners.
• Data-Driven & Analytical Mindset: Strong analytical skills with a passion for using data to uncover insights, make informed decisions, and drive product improvements.
• Educational Background: Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree is a strong plus.
• A Passion for Innovation & Impact: A relentless drive to innovate, challenge the status quo, and deliver products that create significant value for customers and the business. You thrive in a fast-paced, dynamic environment.

This job description is a general overview of the role and not a complete list of all tasks, duties, or responsibilities.