Digital Product Owner

At Mingledorff’s, Inc., we’re always on the lookout for talented individuals to join our team. For over 85 years, our success has been driven by our incredible employees and a shared commitment to excellence. Our company culture is grounded in core values: Customer Focused, Integrity, Teamwork, Accountability, and Safety.

Mingledorff’s, Inc. also includes the following subsidiaries Holden and Associates and Commercial Controls Group (CCG) that further expands our reach and impact across the industry.

We offer a competitive benefits package for all full-time employees, including:

• Health, Dental, and Vision insurance plans
• Life & AD&D insurance
• Short- and long-term disability coverage
• 401(k) retirement plan with company match
• Paid time off and holidays
• Voluntary time off to perform community service with an eligible 501(c)(3) organization
• Tuition and education assistance
• Employee Assistance Program (EAP)
• Pet insurance

And much more...

Job Purpose:

The purpose of the Digital Product Owner is to be responsible for leading the development and optimization of digital products, ensuring they meet customer needs and align with business goals. This role works closely with cross-functional teams—including UX/UI design, development, marketing, and business stakeholders—to deliver exceptional digital experiences that drive engagement, growth, and customer satisfaction.

Job Duties and Responsibilities:

• Define and prioritize the product backlog for one or more digital products (e.g., websites, mobile apps, e-commerce platforms, portals).
• Translate business needs and user feedback into clear and actionable user stories and acceptance criteria.
• Collaborate with cross-functional teams including design, development, marketing, sales, and operations to deliver high-value features.
• Serve as the primary point of contact for product-related questions and decisions during development sprints.
• Lead sprint planning, backlog grooming, and product demos; participate in retrospectives and standups.
• Monitor product performance using KPIs such as user engagement, conversion rates, and NPS; make data-driven decisions.
• Ensure that digital products align with overall business goals, brand standards, and customer needs.
• Stay current with industry trends and emerging technologies to propose innovative product improvements.
• Work cooperatively with others
• Comply with all company policies and procedures
• Maintain regular, punctual and reliable attendance

All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Marketing, or similar related subjects or 4 years relevant experience in lieu of a degree.
• 5-7 years of experience in digital product management or product ownership.
• Proven success in delivering customer-facing digital solutions.
• Strong understanding of Agile/Scrum methodologies.
• Excellent communication and stakeholder management skills.
• Experience using tools like Jira, Confluence, Figma, or similar.

Preferred

• Experience in B2B or B2C e-commerce environments.
• Familiarity of web analytics platforms (Google Analytics, Adobe Analytics).
• Familiarity with Ecommerce CMS, PIM, ERP, or CRM systems.
• Possess a valid driver’s license
• Possess a satisfactory driving record as determined by company driver policies

Travel Requirement:

• 25% travel to branches and other operating companies requiring some overnight stay, travel to industry related conferences and training requiring some extended stay

Other:

This job description is not an exhausted list of all functions that employee may be required to perform, and employee may be required to perform additional functions. Mingledorff’s and its subsidiaries (“Company”)  reserves the right to revise the job description at any time.  Employment is at-will.  

The Company promotes a drug-free, alcohol-free workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Attention Applicants:

The Company is an equal opportunity affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact hrteam@mingledorffs.com for assistance with an accommodation.

This Job Description is not a contract and job functions are subject to change at company’s discretion with or without notice to the incumbent of the position.