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Technical Product Manager, WPC – Issuer Products

Apple
2 days ago
On-site
Cupertino, California, United States
This role will help scale and advance the Apple Pay ecosystem in the US by working with leading issuers, payment networks, PSPs, payment processors, FinTechs, and channel partners to deliver seamless Apple Pay experiences and scale issuer product features across the market.\\n\\nWe"re seeking a payments product leader to drive the technical growth of Apple Pay issuer products in the US. You will provide deep subject-matter expertise during initial engagements with new partners, define and execute strategies to enable and scale issuer features, and lead the implementation of new features with existing strategic partners. You will own the end-to-end issuer product experience β€” ensuring every transaction is reliable, secure, and performant across the payment stack.

In this role, you will collaborate closely with BD, Product, Developer Relations, and engineering teams to scale Apple Pay issuer products across leading issuers in the US.\\n\\nYou will drive partner integrations, design scalable technical solutions, and communicate clearly with internal and external stakeholders across the US payments landscape (including issuing banks and card networks).\\n\\nYou will work hands-on with a variety of ecosystem partners such as issuers, strategic merchants, PSPs, payment processors, networks, FinTechs, POS/acquirer vendors, and labs to resolve issues, enable new capabilities, and maintain strong technical relationships that directly impact business outcomes.\\n\\nYou will lead multiple Apple Pay projects from conception through execution, ensuring alignment across partners and internal teams, and partner with the BD team to drive enablement, acceptance, and adoption at scale.\\n\\nYou will also evangelize Apple Pay technology, drive Wallet adoption by solving customer problems, and stay ahead of industry standards and technology trends.

Own the enablement and technical implementation of Apple Pay issuer products across issuers, payment networks, and FinTechs.\\nPartner with the BD team to drive adoption and scale issuer features across issuers and merchants.\\nDefine technical requirements, integration and testing plans, and launch milestones in collaboration with cross-functional teams.\\nLead partner onboarding and implementations end-to-end, resolving technical blockers and driving execution across internal teams.\\nProvide ongoing technical support and feature enablement for existing partners to increase conversion and customer usage.\\nTranslate partner needs into clear technical requirements and product improvements, leveraging data and recurring feedback.\\nDevelop and refine documentation, APIs/SDKs, and tooling to simplify integrations and reduce partner onboarding friction.\\nServe as SME on tokenization, provisioning, network tokenization, issuer product flows, and Apple Pay flows to guide troubleshooting and partner architecture reviews.\\nMonitor industry ecosystem trends (tap-to-pay, token provisioning, network changes, and instant payments) and advise internal teams on market-ready enhancements.

8+ years of experience as a payments product/program manager, ideally within fintech or core payment technologies.\\nExperience in the payments industry and digital wallets, including experience working with issuers on payment product features.\\nDemonstrated experience in the digital wallet ecosystem, payment networks, PSPs, and payment processors.\\nAbility to lead complex initiatives with hands-on technical expertise across the payment ecosystem, including NFC/contactless payments, EMV, payment rails, gateways, PSPs, acquirers, and payment terminals.\\nProven ability to communicate effectively with partners and stakeholders at all levels.\\nStrong analytical and critical thinking skills, with the ability to navigate ambiguity and make sound decisions.\\nB.A./B.S./M.S. EE/CS degree required.

Direct experience working with external partners on cross-channel initiatives and new technologies.\\nDeep understanding of Network Tokenization standards, NFC technologies, EMV contactless, 3DS, ISO 8583/ISO 20022, RTP, WSDL, and mobile technology.\\nExperience with US card networks, instant payment rails (e.g., FedNow, RTP).\\nExperience with issuer product features such as installment payments, card rewards, and token-based credential products.\\nExperience in payment processing, mobile payments, issuer apps, e-commerce, and the NFC ecosystem and applications.\\nExperience in issuer or payment ecosystem authentication methods, fraud prevention and detection, and industry best practices.\\nExperience with alternate payment methods, Buy Now Pay Later (BNPL), or emerging payment types.