Sr. Product Manager, Data and AI

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.

Job Summary:

We are seeking a seasoned Product Manager who can help drive the next evolution of Rakuten’s Data and AI platform. Your mission is to simplify and accelerate Rakuten’s data experience and offer best-in-class experiences to Rakuten’s Data stakeholders. You will work cross-functionally to guide products from conception to launch, seamlessly connecting the technical and business worlds. Your ability to break down complex problems into actionable steps will be crucial in driving product development and innovation. You will collaborate with leadership and across teams such as Consumer Product, engineering, marketing, and data Analyst to lead a roadmap with impactful product improvements.

Key Responsibilities:

• Strategy and Vision: Partner with Product, Engineering and Data leads to develop and execute a comprehensive product strategy aligned with overall company goals.
• Cross Functional Prioritization: Build effective relationships with key partners in and collaborate closely with them on roadmap prioritization.
• Stakeholder Communication: Communicate effectively with stakeholders at all levels, ensuring alignment and transparency throughout the product development process.
• Comfortable applying a combination of qualitative and quantitative methods to define success
• Demonstrated passion and experience in one or more of the following technologies: Data Catalogs, Data Lineage, Knowledge Graphs, Data Discovery & Governance practices.
• Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why’
• Excellent communication skills; timely communication with clear expectations
• Ability to manage a portfolio of bigger and smaller bets while balancing short-term goals and long-term vision
• Strong track record of shipping successful, innovative products that resonate with consumers
• Passion for creating products that impact millions of users and drive business growth
• A healthy blend of technical depth and deep domain expertise with a customer-focused mindset

Qualifications:

• Deeply understand customer needs, product analytics, and industry innovation to drive the product vision and strategy, maximizing business and customer impact.
• Partner closely with senior management and engineering teams to define and align with stakeholders on vision, strategy, and roadmaps.
• Develop product roadmaps in partnership with relevant product and engineering teams that execute product vision and strategy and inform our engineering teams of what problems need to be solved.
• Foster a metrics-driven environment that encourages quality experimentation and sets high standards for measuring product success.
• Stay informed about industry advancements, influence their direction, and conduct comprehensive buy vs. build analysis to align with state-of-the-art solutions, encouraging ROI-based decisions.
• Foster a collaborative environment with Netflix engineers, creating continuous feedback loops to ensure we solve the right problems and drive maximum impact for Netflix.
• Exhibit robust problem-solving and decision-making skills, tackling technical and strategic challenges in innovative ways and leveraging data and intuition to make strategic choices in the face of ambiguity and complexity.
• Ensure thoughtful product evolution that addresses product lifecycle and adoption experience.
• Help evolve our customer engagement model, communication strategy, prioritization, and planning/road-mapping practices.
• Influencing without authority – strong stakeholder management skills to drive buy-in and align teams across the organization.
• Relentless focus on outcomes – obsession with driving measurable growth, not just building features.
• Strong analytical skills: comfort in defining the right metrics to measure how your products are impacting the customer and the business; using this data to evolve the roadmap.
• Leverage product intuition and judgment to solve problems and make decisions without perfect information

Minimum Requirements:

• Bachelor’s Degree in a technology or business-related field, required
• 3+ years of domain experience in the Data domain.
• 5+ years of experience working cross-functionally with engineering, marketing, finance, and other stakeholders
• Prior experience in retail/eCommerce is a plus

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.