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Senior Product Manager - AI/SCRM

Resilinc
Full-time
Remote
United States
At Resilinc, we believe supply chains can be a force for goodβ€”protecting people, companies, and communities from disruption. Since 2010, we’ve built the Gold Standard platform for supply chain visibility, mapping, and AI-powered monitoring and analytics.Β 

We’re a mission-driven, fully virtual global team focused on solving hard problems that matter. Join us and help shape the future of resilient supply chains.Β 

You’ll be part of a team building technology with real-world impactβ€”from helping global brands avoid disruption to improving supply chain transparency. At Resilinc, we value clarity, collaboration, and a bias toward action. You’ll have the opportunity to drive meaningful outcomes and grow alongside a passionate team.Β 

About the RoleΒ 
We are looking for a Senior Product Manager to help lead the execution of high-impact product initiatives across our platform. This role will report to the Head of Product Management and work cross-functionally with teams in engineering, data science, customer success, and go-to-market to define and deliver key parts of our roadmap.Β 
You’ll help drive clarity and execution across one or more product areasβ€”ranging from supply chain risk and compliance to data intelligence and AI-powered capabilities.Β 

What You Will Do

Product Execution and Roadmapping

    • Drive execution of roadmap initiatives from ideation through deliveryβ€”ensuring on-time, high-quality outcomes.Β 
    • Collaborate with engineering, design, and data teams to translate user needs into clear product requirements and specifications.Β 
    • Manage day-to-day product development activitiesβ€”sprint planning, backlog grooming, and trade-off decisions.Β 

Customer-Centered Innovation

    • Engage directly with customers to gather feedback, validate ideas, and ensure we’re solving real problems.Β 
    • Contribute to product discovery efforts and work with design and research teams to test hypotheses and prioritize features.Β 
    • Stay informed on customer use cases, pain points, and industry trends to identify areas of opportunity.Β 

Team Collaboration & Communication

    • Serve as the connective tissue between product, engineering, and GTM teamsβ€”ensuring alignment and clear communication.Β 
    • Deliver clear product documentation, release plans, and stakeholder updates.Β 
    • Elevate product quality by focusing on usability, edge cases, and customer experience.Β 

What You Will Bring

    • 5+ years of product management experience in a SaaS, data, or AI-driven environmentΒ 
    • Experience with supply chain, compliance, risk, or predictive analytics platformsΒ 
    • Proven ability to manage complex feature sets and cross-functional executionΒ 
    • Strong communication, analytical, and prioritization skillsΒ 
    • Experience working with distributed teams and cross-border stakeholdersΒ 
    • Comfort working in fast-paced, ambiguous environments with a strong sense of ownershipΒ 

What Will Make You Stand Out

    • Familiarity with AI/LLM-powered applications or agentic architecturesΒ 
    • Exposure to enterprise customers and long-cycle B2B environmentsΒ