Senior, Product Management (New York or Johns Creek)

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior, Product Manager owns short-term product roadmaps with hybrid responsibility for both Allocation strategy and execution. Strong candidates demonstrate a proven ability to understand business needs and end-user requirements, while effectively coordinating across cross-functional teams (including Technology, UI/UX, and business stakeholders) to ensure projects are delivered on time and meet all defined requirements.

Passion for building great products and solving business problems is key for success in this role. Enjoying a flexible hybrid work environment for 2 days in office in either New York HSQ or Johns Creek, an opportunity to empower oneself and colleagues, complete autonomy, and a truly impactful career awaits.

What You Will Do

• Orchestrate cross-functional projects with support from senior leaders.
• Bring innovative ideas to enhance both customer and colleague experiences.
• Take leadership over complex product areas, which may involve leading as a senior PM.
• Collaborate with business partners to orchestrate cross-functional projects.
• Take ownership of the agenda in large team settings, driving conversations and decision-making.
• Prioritize analyses to guide the roadmap effectively and structure AB tests.
• Pressure test engineers and contribute to technical requirements.
• Structure discovery processes to yield deep insights that impact the product roadmap.
• Gather input from various internal stakeholders and external resources while staying updated on industry trends.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Coordinate with external vendors and partners to ensure timely and on-scope delivery of their work.

Skills You Will Need

Collaboration and Stakeholder Alignment: Ability to collaborate effectively with business partners to align on discovery requirements and orchestrate cross-functional projects.

Passion for Innovation and Problem-Solving: Enthusiasm for generating innovative ideas to enhance customer and colleague experiences, coupled with the ability to solve complex business problems.

Analytical Skills: Strong analytical capabilities, including the ability to perform complex data analysis, draw actionable insights, and use business metrics/KPIs to guide strategy and evaluate performance.

Strategic Thinking and Execution: Capacity to lead complex product areas, prioritize analyses to guide the roadmap effectively, and turn ambiguous subject matter into actionable solutions.

Communication and Presentation Skills: Exceptional communication and presentation abilities to effectively communicate new ideas, findings, and strategies to various stakeholders.

Autonomy and Initiative: Capability to work independently with minimal supervision or guidance, execute independent research projects, and generate practical results and recommendations.

Leadership and Team Collaboration: Demonstrated leadership skills, including the ability to take ownership of agendas in large team settings, drive conversations and decision-making, and collaborate effectively within a fast-paced, results-oriented environment.

User Focus: Strong dedication to incorporating customer experience into decision-making processes and product development initiatives.

Accountability: Bring positive energy, optimism, and passion to work every day, while also being accountable for results and enjoying product/project ownership.

Time Management and Prioritization: Ability to manage multiple projects simultaneously, identify primary and secondary objectives, prioritize time effectively, and communicate timelines to team members.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• 4+ years’ experience working in product management. 
• Preferred candidates will bring experience in JIRA and allocation systems, along with a strong merchandising or strategic background.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule based on department and company needs. 

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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