Product Manager, Intracellular Immunoassays

POSITION SUMMARY:

The Product Manager, Intracellular Immunoassays is responsible for product management and commercialization of MSD products, specifically electrochemiluminescent (ECL) assays for intracellular targets assuring the achievement of short- and long- term revenue and profit goals. This position is also responsible for the evaluation of industry/customer trends, defining customer needs, the development of detailed product requirements for defining future products and their commercial launch into the marketplace. 

This position will be part of cross-functional teams providing product vision and strategy, identifying and filling product gaps, and generating innovative ideas to grow market share.  This position will support the full lifecycle of the product line from new product introduction, forecasting, pricing, supply continuity, and transitions to new product offerings.

DUTIES AND RESPONSIBILITIES: 

• Contribute to and execute product line strategy

o With leadership, contribute to the product strategy and roadmap for assigned product segments that aligns with the company goals and market opportunities;

o Balance product line innovation with operational excellence

o Build business cases for new product offerings and product portfolio expansion.

o Monitor product performance, market trends, and customer needs to identify growth opportunities.

• Market insight and voice of customer

o Partner with field-based commercial teams (account managers, field applications scientists, and scientific affairs directors) to capture feedback from pharma, biotech, and academic customers.

o Gather market insights from conferences, publications and key opinion leaders.

o Conduct and synthesize voice of customer research to inform product strategy, product requirements, and customer journey

• Product development, launch, and lifecycle management

o Partner with R&D and project teams to define product requirements, specifications, and performance metrics

o Define product positioning, pricing, and differentiation within the multiplexed immunoassay and proteomic market

o Contribute to creation of marketing collateral and training materials to support product launches 

o Accountable for the commercial success of assigned product line responsibilities

o Analyze KPIs to monitor product line performance for continual improvements and lifecycle management

• Monitor the competitive environment for products and product lines

o Perform competitive product analysis

o Develop tactics for addressing direct and/or indirect product competition

o Monitor competitor strategies and adjust positioning accordingly

• Cross Functional Collaboration

o Work with Assay Development, Quality and Operations to drive successful product development programs

o Work with Global Sales Management to identify, develop, and execute specific tactical marketing and training programs

o Work with Sales, Scientific Support, Customer Service and Finance to develop and manage processes to improve marketing effectiveness and customer loyalty. 

EXPERIENCE AND QUALIFICATIONS:

• Bachelor's degree in life science, marketing, communications, or a related field.

o Advanced degree preferred.

• Three to five years of relevant work experience in product management.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of product management best practices and proven track record of success in positioning, managing, and marketing Life Science products through their life cycle to multiple customer segments. 

• Demonstrated understanding of the principles of immunoassays and proteomics platforms, their development, and their applicability in different research fields. 

• Understanding of the technical and biological complexities of developing and commercializing tools for intracellular target measurement.

• Familiarity with other technologies in the space including flow cytometry, ELISA, and Western blot.

• Excellent organizational, planning, and time management skills with the ability to manage multiple and often changing priorities and issues of varying complexity, while meeting time-sensitive deadlines and deliverables.

• Excellent communication (written and verbal) skills with the ability to translate information into a meaningful, understandable context and message, regardless of the format (e.g., documents, public speaking situations, presentations, etc.).

• Ability to build/foster relationships by reinforcing trust and respect with cross-functional stakeholders.

• Ability to work both independently and as an effective team member.

• Demonstrated critical thinking and analytical skills, as well as the ability to handle complex situations and demonstrate sound judgment and problem-solving.

• Demonstrated propensity to be creative, collaborative, proactive, and self-motivated in the execution and completion of assigned accountabilities.

• Ability to travel and work outside normal business hours ocassionally, as needed.

PHYSICAL DEMANDS:

While performing the duties of this job, the individual is frequently required to sit and stand for long periods. The individual is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; reach with hands and arms.  This position may require occasional travel up to 20%.

WORK ENVIRONMENT:

This position is performed in a standard office environment, remote or hybrid model.