Product Manager Intern

Product Intern - Interpretation and Translation  

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. 

Propio's Summer Internship Program is a nine+ week experience that offers students the opportunity to engage in real-world client work while receiving mentorship from industry-leading professionals. As an intern, you'll make meaningful contributions from day one because we believe you are the future of our business. 

Program Benefits: 

• Onsite experience promotes hands-on learning, team engagement, and a deeper understanding of our company culture 
• Competitive hourly pay 
• One-on-one mentorship with experienced professionals 
• Ongoing learning and development 
• Networking opportunities and social events with peers and professionals 
• Potential for full-time employment upon graduation 

Position Overview 

We are seeking a motivated and curious Intern to join our Product team supporting Interpretation and Translations products. This internship provides hands-on experience with the products and workflows behind Propio's interpretation and translation services. On the interpretation side, you will learn how services are delivered through our platform and how we support interpreters and clients. On the translation side, you will focus on delivering high-quality translation products leveraging machine translation, AI, translation memory, linguists, language localization, vendor tools, and more. Across both, you will gain exposure to how work moves through each workflow, from intake to delivery, and how quality is measured, reviewed, and improved along the way. 

Responsibilities: 

• Support the Product team on interpretation and translation initiatives 
• Support interpretation products by learning how services are delivered and how Propio’s product supports interpreters and clients 
• Support analysis of MT, APE, and AQE outputs, comparing machine output with edited output for translations products 
• Help organize and summarize findings so the team can identify patterns and opportunities to improve quality 
• Collaborate with Product, Engineering, and Operations team members to understand how quality findings are used 
• Participate in team meetings and share observations and recommendations 

Qualifications: 

• Currently pursuing a degree in Business, Management Information Systems, Information Systems, Business Analytics, Data Science, Linguistics, Translation or Interpretation Studies, Languages, or a related field. 
• Minimum of a 3.0 GPA strongly preferred  
• Proficiency in English. Proficiency in other languages is a plus, but not required 
• Strong written communication skills and excellent attention to detail 
• Ability to apply guidelines consistently and explain the reasoning behind your assessments [Confirm: tied to quality review duties] 
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)  
• Interest in language services, AI, and localization 
• Prior internship or relevant coursework is a plus, but not required 
• Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status 

What You'll Gain: 

• Exposure to how interpretation and translation services are delivered, from intake to delivery 
• Hands-on experience with the products and technology behind Propio’s products 
• Understanding of how product quality is measured, reviewed, and improved across workflows 
• Experience working with cross-functional teams 
• Mentorship and support from industry-leading professionals 
• Opportunities to make meaningful contributions to team projects 
• A stronger understanding of career paths in language services and localization 

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.