Director, Product Management

Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

We are seeking a Director of Product Management to lead the roadmap development and execution of our Learning Management solutions.  This role will lead a high-performing team of product managers and user experience designers to build and enhance our learning management product capabilities across the healthcare provider landscape.  This role reports directly to the VP, Product Management

WHAT YOU’LL BE DOING:

• Market Analysis: lead a cross functional team of Product Managers and User Experience Designers that are responsible for ongoing research of emerging trends, competitor movement, and adjacent industry influences, identifying opportunities to prioritize new Learning Management solution capabilities and connected workflows that serve the healthcare provider market.
• Product Roadmap: drive end-to-end execution of the product development lifecycle for our full suite of Learning Management capabilities. Own the product backlog, cross-portfolio roadmap prioritization, and product OKRs. Partner with the Technology and Content Development teams to determine software development delivery milestones.
• Stakeholder Management: collaborate with business stakeholders to ensure all priorities are understood and considered. Ensure clear articulation and organizational enablement of the value proposition and differentiators for the Learning Management solution.  Support go-to-market (GTM) strategies in partnership with Product Marketing.
• Performance Management: Partner with Client Care to understand how customers get value from our Learning Management solution through instrumentation and direct feedback, aligning, creating and then monitoring product adoption and overall success KPIs. Work closely with customers to prioritize new product development and address customer challenges.
• Team Leadership: Build and mentor a world-class product and design team, fostering a culture of customer obsession, technical excellence, and data-driven decision-making.

 YOU’VE GOT WHAT IT TAKES IF YOU HAVE:

• Demonstrated record of successfully strategizing, building and scaling complex products, API ecosystems, or data infrastructure.
• Understanding of AI system design, including recommendation engines, RAG, agents, LLM pipelines, and evaluation techniques. Can converse fluently with engineers and data scientists.
• Critical thinking and adaptability to new technologies.
• Ability to apply a strategic, KPI/metrics-driven mindset.
• Flexible, cross-functional team player, especially with marketing, sales and client care disciplines, comfortable with a fast-paced, often ambiguous, continually evolving environment.
• Ability to positively influence others at all levels in the organization, including cross-functional leaders and the executive suite.
• Strong presentation skills with ability to educate and inspire small groups as well as large conferences and online audiences.
• Excellent organization and people skills, with the ability to set priorities, get buy-in, problem-solve, multi-task, and work well independently.
• Exceptional communication, prioritization, collaboration and time management skills.
• 8-10 years in Product Management, with 5 years in leadership roles with SaaS Technologies. 
• Understanding of technical architecture, including APIs, microservices, and interoperability standards (e.g., FHIR).
• Bachelor’s degree in Marketing, Strategy, Digital technologies, or a related field

IT WOULD BE IDEAL IF YOU HAVE:

• Product Management roles within Healthcare SaaS or Healthcare Technologies. 
• Understanding of healthcare provider operations, regulatory requirements, and the complexities of provider ecosystem software solutions.

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their managers regularly for professional development opportunities.  This role requires that you live in the state of North Carolina, within a commutable distance to our office.  You would be expected to work in our Morrisville, NC Headquarters approximately 40 days/quarter. 

Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process.  If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions. 

All your information will be kept confidential according to EEO guidelines.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address. 

Further information on data protection and your rights can be found here.
 

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