DescriptionUnleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Merchant Services Enterprise Commercialization Strategy, you will help shape & execute the Merchant Services business strategy to drive growth and profitability. On our team, you will have a variety of projects to work on including market research, Product strategy, Sales & Marketing strategy, and evaluating new business opportunities. You will work with our team to put structure around open-ended problems so that you can present creative solutions which influence the business direction.
Additionally, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our business, products and ongoing success.
Job responsibilities
- Develop and drive the strategic priorities for JP Morgan Merchant Services, serving as an objective thought partner to the C-suite and other senior leaders
- Structure and build quantitative and qualitative analyses
- Analyze operational and financial data
- Research and analyze industry landscape to evaluate new opportunities and identify emerging trends
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Experience in strategy consulting, corporate strategy, startups (FinTechs), investment banking, private equity / venture capital, strategic finance, or similar roles
- Strong interpersonal and communication skills
- Excellent analytical skills and ability to structure complex problems
- Strong interpersonal and communication skills
- Excellent analytical skills and ability to structure complex problems
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
- Experience applying data analysis to solve business problems in fast-moving environments
- Experience with cross-functional collaboration, including influencing stakeholders and working with diverse teams