Product Manager in Los Angeles, CA.

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking the position of Product Manager in Los Angeles, CA.

Essential Responsibilities:

The Product Manager will be responsible for driving software product vision, planning and development to deliver on our human-plus-digital product strategy.  This role will plan and manage information technology projects, providing guidance across product release activities such as value driven roadmap creation, analysis, review, development, implementation, enablement, go-to-market and monitoring of new or revised systems.  The Product Manager will create and execute roadmaps to enhance workflows and manage end-to-end project delivery throughout the product lifecycle, from inception to end-of-life.  The Product Manager will perform post-release data analysis to measure performance of the released features and plan the upcoming product improvements. Essential responsibilities include acting as a liaison for product release, implementation, performing analysis to support business line strategies and objectives, and defining technical product outcomes and Objectives and Key Results (OKRs) to prioritize features and epics.  The role involves breaking down engineering and development work into actionable steps to facilitate product discovery, design, development and delivery.  The Product Manager will manage the full technical product lifecycle, drive the product roadmap leveraging OKRs, and integrate with network providers (Visa, Mastercard, Amex), Plaid API and webhooks to import transactions from thousands of financial institutions while automatically assigning transactions to cardholders. The role also includes designing workflows to import real-time authorizations, flag duplicate transactions and matching posted transactions with the correct authorizations, aligning on priorities and timelines with banking partners, analyzing critical interdependencies among software product system elements, and planning technical solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability principles.  The role includes providing a platform to process foreign exchange transactions to ensure accuracy in spend reconciliation.  The Product Manager will partner with ERP and GL Accounting software and aggregators like QuickBooks Online, Tray, Merge, and NetSuite to build automatic transaction sync workflows. The role includes reviewing ERP product offerings, reviewing API specifications and mapping, testing end-to-end integration and conducting product demos to sync card transaction data, Expenses, transactions, Bills and Journal Entries with client’s GL Accounting.  The Product Manager will identify, analyze, and interpret business data to meet business needs, define user experience (UX) while aligning with digital, technology, and business strategy, and prioritize technical product development opportunities to establish the product vision, charter, and roadmap.  The Product Manager will collaborate with agile teams, experience design, technology, and risk partners to create technical products that achieve business and customer outcomes while managing technical features, reducing technical debt, and modernizing existing products.  The Product Manager will also showcase upcoming feature releases in on-site customer conferences, gather feedback from customers on prototypes and subsequently design solutions.  Position may allow working from home within commuting distance of the worksite location. Multiple Positions.

Basic Qualifications:

Requires a Bachelor’s degree in Information Management plus 5 years of progressive post-baccalaureate experience as a Product Manager, Business Analyst, or related.

Required Skills/Experience:

Must possess 5 years of experience with all of the following: translating business requirements into actionable product specifications, epics, user stories, and technical documentation; driving UX-focused improvements by delivering customer demos and training; gathering feedback and translating insights into enhanced user experiences; planning, designing, and managing product roadmaps; designing, implementing, and automating workflows; leading cross-functional teams in Scrum environments; standardizing and continuously improving Scrum processes; collaborating with client stakeholders and product teams to clarify user needs; delivering intuitive UX solutions for end users; analyzing data to measure KPIs, track feature adoption, and support data-driven product decisions using SQL, Metabase, and Google Analytics; documenting API specifications and integrating with REST API modules; utilizing Jira, Confluence, Figma, and workflow automation platforms to manage projects, features, and product adoptions; working with Card/Spend/Expense management products and financial technology services; working with off-shore teams across time-zones; leading live demos with customers; working with agile teams; and importing transactions from financial institutions. Position may allow working from home within commuting distance of the worksite location. U.S. Bank is subject to and conducts background checks consistent with the regulatory requirements applicable to our industry and operations.

Base pay range may vary if an offer is made for work in a different location. Pay Range: $134,534 - $182,900. (#LI-NDI #LI-DNI #LI-DNP #DE-DNP #IND-DNP)

• The examination for this position may include a supplemental questionnaire. Improper or missing responses could affect your application.
• This position is not eligible for visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.